Returns & Exchanges
At Cubitt, we stand by the quality of our smartwatches and offer a 30-day return window for items in their original, unused condition. We aim to ensure your complete satisfaction with every wearable tech purchase through a seamless and transparent exchange process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the smartwatch, original charging cables, and manuals back into the original packaging to ensure the item is protected during transit.
Ship the Item
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our technical team verifies the device's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing